Adoptions and Retail Manager
The Arizona Humane Society is seeking a full-time Adoptions & Retail Manager to join our Adoptions team. This role works primarily Monday–Friday 9 AM – 6 PM, with occasional weekends, and is based at our Papago Park Campus, with some time spent supporting our South Mountain and Sunnyslope locations. If you're passionate about animal welfare, enjoy leading teams, and thrive in a mission-driven environment, we encourage you to keep reading and apply today!
Paws Up For Great Benefits!
A Day in the Life:
The Adoptions and Retail Manager will oversee and elevate adoption, café, and retail operations across multiple campus locations. This highly visible role leads a complex, multi-unit operation supporting more than 16,000 animal adoptions annually, with responsibility for a $4M budget and a team of 45+ staff. The Adoption and Retail Manager will drive operational excellence, deliver an exceptional and mission-driven customer experience, and advance organizational goals through strong leadership and data-informed decision-making.
This individual is strategic and hands-on, with a proven ability to lead through others, develop high-performing teams, and foster a culture of accountability and engagement. This role will coach and mentor leaders, ensure seamless operations across all locations, and identify opportunities for innovation, revenue growth, and continuous improvement, all while maintaining a strong focus on creating an outstanding experience for adopters, guests, and the community we serve.
Job Requirements :
Physical Demands/Work Environment: While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Must be able to hear above the sound of the animals.
There will be exposure to dust, heat, cold and temperature changes; occasional wet floors, and animal noises, odors and dander. Most time will be spent in a typical air conditioned and heated office environment.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.
Ready to Join our team and make a difference every day?
Explore all of our current career opportunities here: Careers - Arizona Humane Society
Pre-employment background check is required.
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