German-Speaking Airline Customer Experience Specialist Job at The Bench, Louisiana

dHRaTjFTMGpLSlZCMlZiM3NKa1NmakNNV1E9PQ==
  • The Bench
  • Louisiana

Job Description

Start Date: 20 April 2026
Location: Malta | Full On-site Role
Schedule: Monday–Friday | Rotating shifts (09:00–18:30)

Join a Leading International Airline Customer Support Team

Start your career in the travel and aviation industry by joining a well-established international airline, where customer experience is at the heart of everything.

As a  German-speaking Customer Experience Specialist , you will be the first point of contact for passengers, helping them navigate their travel journey with clarity, efficiency, and care.

This is a great opportunity to work in a dynamic, multicultural environment while building strong expertise in the airline and travel sector.

What You'll Be Doing

  • Handle customer inquiries in  German across phone, email, chat, and social media
  • Assist passengers with  flight bookings, reservations, and travel changes
  • Provide accurate, timely, and customer-focused solutions
  • Ensure a smooth travel experience by resolving issues efficiently
  • Follow internal procedures and escalation processes when required
  • Deliver high-quality service aligned with airline standards

What We're Looking For

  • Fluent  German (C2 level)
  • Strong  English (C1 level)
  • Excellent communication and interpersonal skills
  • Customer-focused mindset with problem-solving ability
  • EU work authorization required

What's in It for You

  • Competitive salary package
  • Monday–Friday schedule – no weekend work
  • Full on-site training and onboarding
  • Stable, long-term position with an international employer
  • Opportunity to build experience in the  aviation and travel industry

Additional Benefits

  • Performance bonus: up to €2,000/year (paid quarterly after probation)
  • Language allowance: €250/month (after training completion)

Why This Role Stands Out

  • Work for a  recognized international airline brand
  • Enjoy a  work-life balance schedule (no weekends)
  • Live and work in  Malta , a sunny Mediterranean hub
  • Gain valuable experience in a  global customer service environment
  • Build a long-term career in travel, aviation, or international support roles

Job Tags

Trial period, Monday to Friday, Rotating shift

Similar Jobs

Forest Lake School District

School Bus Driver Job at Forest Lake School District

 ...be the perfect fit for you. No prior bus driving experience? No problem! Well provide full paid trainingincluding classroom instruction, behind-the-wheel practice...  ...State of Minnesota Commercial Drivers License (CDL) with passenger and school bus endorsements OR... 

Boston Medical Center

Medical Technologist I Job at Boston Medical Center

 ...appropriate interpretation of moderate and high complexity clinical laboratory tests as defined under CLIA 88. Position: Medical Technologist I Department: Microbiology Lab Schedule: Part Time (24 Hours, Evening) ESSENTIAL RESPONSIBILITIES / DUTIES : ~... 

Ridge Corporation

Environmental Health & Safety Manager (EHS) Job at Ridge Corporation

Job Title: Safety Manager Location: Pataskala, OH and Frazeysburg, OH Salary: Negotiable; Based upon experience Schedule: Monday-Friday 8am-5pm Job Description: Were looking for a hands-on Safety Manager to play a key role in shaping safety culture across...

Worldwide Flight Services

Air Cargo Ramp Supervisor Job at Worldwide Flight Services

 ...cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service... 

The MITRE Corporation

Senior software engineer Job at The MITRE Corporation

 ...Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challengesand we're committed to the long-term well-being of our employees. MITRE is different...