Job Description

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities

Mission : Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

Summary:  The Training Coordinator/Assistant provides administrative support to the Training department including managing training documentation and training materials, maintaining, and troubleshooting the e-learning database/platform (Relias/E-Academy), creates training compliance reports and necessary communications to the employees and manager and providing assistance to the staff developers in ensuring classrooms are prepared and set-up for all trainings.

Schedule: Monday-Friday 8:00am-4:00pm or 9:00am-5:00pm (40 hours per week)

Essential Duties and Responsibilities:

1. Provides general administrative support to the Training Department, including but not limited to preparation of training materials including document preparation for trainings, (printing, scanning, mailing filing), data entry, create/maintain/submit on-going reports, track certifications etc.
2. Monitors, tracks, and communicates training compliance with employees, managers and administration through reports, emails, and compliance meetings.
3. Works closely with the Employee Relations to communicate up-to-date information on training compliance and training statuses.
4. Attends training courses as requested and ensures preparation of materials for trainings; completes close out and follow-up reporting of trainings.
5. Assists the Director of Professional Development with maintaining training/training room schedules.
6. Assists the staff developers in setting up/cleaning up the training room and the computer lab for all meetings/trainings.
7. Acts as point of contact for employees, managers and trainers and keeps track of training attendances.
8. Acts as the Subject Matter Expert for Relias input, data, reports, issues, and questions including updating and maintaining curriculum in the e-Learning system.
9. Assists with reception desk coverage as requested.
10. Assists in preparation of employee events.
11. Supports, respects, and promotes an environment which fosters Diversity, Equity, Inclusion and Belonging for all employees and people in our services.
12. Remains in compliance with all annual mandatory trainings.
13. Other duties as assigned.

Required Education/Experience:

1. A minimum of a High School diploma is required.
2. Experience working in an office setting and human service organization(s) preferred.

Required Knowledge/Skills:

1. Competent in technology to include the ability to coordinate entry into a data management system and use Microsoft Office products proficiently.
2. Strong Excel and PowerPoint skills.
3. Strong writing skills and verbal communication skills.
4. Ability to multi-task, problem solve and maintain a high level of organization.
5. Ability to travel occasionally to offsite locations.
6. Event coordination experience is a plus, as is familiarity with training/Learning Management Systems.

Physical Demands: While in the office the below physical demands apply; reasonable accommodations may be made to enable a person with a disability to perform the essential functions:

1. Prolonged periods sitting at a desk and working on a computer.
2. May occasionally climb stairs and lift up to 25 pounds.

Bridgewell offers:

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

Why Should You Apply: If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The pay range listed for this position is the hourly rate range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, or other applicable factors permissible by law.

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