Job Description

COMPANY CULTURE 

Region is changing how you experience wine. We offer an incredibly broad selection of regional wines, available by the taste, glass, or bottle, in a comfortable and approachable environment – at home or at a Region location. Whether you’re out for a drink or want to dive into regional nuances, we’re here to further wine’s mission to bring people together.

Our customers, owners and employees care about how the products and services they support effect the world around them, value experiences over possessions, are casually health conscious, and support causes they believe in.

Region’s model has been uniquely designed as a winery co-op featuring 50 local, hard-to-find wines on tap as well as featuring a revolving local winery each week at our hand-pour bar, as well as featuring a revolving local winery each week at our hand-pour bar, all located at the Barlow in Sebastopol, which is quickly becoming the premier wine and food destination in the North Bay. Region is striving to develop a unique culture where together everyone enjoys coming to work, visiting our partnering wineries, being active and truly enjoying our region.

We aim to make working with our team an engaging and fulfilling experience. Work directly with 25 wine brands and their winemakers. Expand your knowledge of the wine industry, while diving deeper into what makes this wine region so captivating, diverse, and unique.

The ideal candidate is a team player who is committed to collaboration and dedicated to their ongoing growth and development. They have a strong sales ability and a true passion for serving others. The best candidates will share our belief that providing unparalleled hospitality is one of the most effective ways to build lasting connections with guests.

We are seeking someone who displays a deep curiosity for wine and a desire for continued learning in the industry. We are looking for people who have a profound excitement and admiration for this region. People who will ignite that excitement in our guests.

If this sounds like you, check out the details below. We want to hear from you!

JOB SUMMARY 

This position is responsible for guiding the guest experience and ensuring the highest level of hospitality in the tasting room. 

ROLE RESPONSIBILITIES & EXPECTATIONS

• Educate guests on our available wine selection and wine partners
• Assists guests with our self-serve wine machines
• Create a memorable experience for guests
• Be knowledgeable about our wines and wine partners
• Guide guests to wines by accentuating their existing wine preferences while expanding their wine curiosity and knowledge
• Sustain a clean environment for our guests
• Exercise timeliness and superior hospitality
• Display excellent verbal communication with staff, guests & featured wineries
• Interact with guests, vendors and team members with a friendly, positive and professional disposition
• Propensity to thrive in fast-paced environment under pressure, while exhibiting a sense of urgency
• Strong attention to detail and high standard of excellence
• Work directly with winemakers and featured wineries to support their specific operational and cleaning needs
• Provide general tourist information
• Assist with special events as needed
• Willingness and eagerness to learn and be coached
• Maintain a professional appearance and attitude
• Perform other duties as assigned by Manager

COMPENSATION:

• Competitive per hour compensation (depending on experience) 
• TIPS - With the standard of hospitality we aim to provide our customers, our staff's performance has resulted in considerable levels of tips for our staff.

PHYSICAL REQUIREMENTS:

• Must be able to frequently lift and carry weights of up to 40 pounds at varying frequencies
• Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasks
• Ability to stand for long periods of time

PREFERRED QUALIFICATIONS:

• College degree in retail/business management or hospitality, OR equivalent job experience strongly preferred
• Tasting room retail, direct to consumer sales, restaurant or hospitality industry experience
• Have a natural drive and passion for hospitality

REQUIRED QUALIFICATIONS:

• Must be 21 years of age
• High School Diploma or Equivalent
• Enthusiasm for wine and interest in expanding expertise
• Availability to work weekends, special events and holidays
• Competency with POS system and general internet navigation
• Valid driver’s license
• Must have or be able to obtain TIPS license
• Must have or be able to obtain CPR/FA Certificate

Region is changing how you experience wine. We offer an incredibly broad selection of regional wines, available by the taste, glass, or bottle, in a comfortable and approachable environment – at home or at a Region location. Whether you’re out for a drink or want to dive into regional nuances, we’re here to further wine’s mission to bring people together.
Region is seeking out people to join our team who share our a passion for wine and enthusiasm for Sonoma and San Luis Obispo Counties. We aim to make working with our team an engaging and fulfilling experience. Work directly with 70+ wine brands and their winemakers. Expand your knowledge of the wine industry, while diving deeper into what makes the Sonoma County and San Luis Obispo wine regions so captivating, diverse and unique. This could be your great introduction into the world of wine or that next integral step in the wine industry.

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